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Counterpoint Cloud Platform

Documentation for Counterpoint Cloud Platform

Updates

Beta V 1.1.0

The following is a listing of the updates released in the Countrpoint Cloud Platform (CP2) Branc...

Beta V1.2.0

The following is a list of the feature changes from Beta V1.2.0: FlightDeck Dashboard Updates t...

Beta V1.3.0

CP2 Manager Module Allows administrators to 'invite' new users vs. the old registration method....

V1.3.0

This release takes aim at a number of new and very exciting features aimed at adding efficiencies...

V1.3.1

Enhancements Document sharing updated to allow saving of documents at a user level Back-end s...

V1.3.2

New Features/Enhancements Alias Notice in QuickDial When a lookup is performed using an Alias, ...

V1.3.3

New Features/Enhancements Report Generator Exports Converted Data Using the report generator, c...

V1.3.4

New Features/Enhancements New Fields There have been a number of new fields added to the custom...

V1.4.0

V1.4.0 New Features /Enhancements Report Generator Rework As part of some upcoming features, t...

V1.4.1

V1.4.1 New Features/Improvements Added a "Fiscal Year" selection to time-based comparisons N...

V 1.4.2

V 1.4.2 New Features/Improvements Improved Styling The style of the COUNTERPOINT Cloud Platfor...

V 1.4.3

New Features/Improvements Below is a complete listing of the new features included in this versi...

V 1.4.4

Overview In this latest update for our online business analytics platform, Counterpoint Cloud, w...

V 1.4.5

Overview This is a minor release based on some of the early feedback from version 1.4.4 Custom ...

V 1.4.6

Overview This is a minor release based on some of the early feedback from version 1.4.4 Custom ...

Introduction and Getting Started

Some generic documentation for using the Counterpoint Cloud Platform with different devices.

FlightDeck

Documentation for the FlightDeck Module

CounterCRM

Counter Message

E-Cat Analysis

Resource Centre

CPMailer

Report Generator

CP2 Admin

Registration and Users

QuickDial

QuickDial is the module of the Counterpoint Cloud platform designed for call centers, and provide...

Common Error Messages

You currently do not have permission to view any branches The account you are signed in as doesn...

Prebuilt Reports

Information on the prebuilt reports that come with Counterpoint Cloud Platform