QuickDial
QuickDial is the module of the Counterpoint Cloud platform designed for call centers, and provides full integration to the user Point-Of-Sale
QuickDial Requirements
Before being able to access QuickDial, there are a few requirements that need to be met Downlo...
Answering Calls
Zulu Caller ID Once you have signed into both the Counterpoint Cloud Platform and Zulu Apps, you...
Adding an Alias
Customers may call from numbers that have not yet been entered into your main ERP, or added into ...
QuickDial Summary Page
Overview Whether the page opens automatically on call pickup, or you need to select the account ...