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System Recordings
Assigning recordings to different scenarios (After Hours, Busy Queue, etc.) is done by your AMS P...
Follow Me
Overview Press the Follow Me button. Enabled: Yes or No Group List: The list of numb...
Audio Device Behaviour
Audio devices preferences can be found by clicking on preferences under the user menu: Inside...
Helpful Videos
Setting up Follow Me: https://www.youtube.com/watch?v=o9_QiXnipMw
Chrome Browser Plugin
Using Chrome navigate to the webstore: https://chrome.google.com/webstore/detail/zulu/idfkkpinei...
Zulu Chat
Joining a Chat At the bottom of your Zulu Client is a list of all the Chat Rooms you are curr...
Streams
Everything in Zulu 3 is done within a stream. You can see all your active streams on the left s...
Voicemail User Guide
Viewing Voicemails This icon at the top of your phone screen will show you that you have a ...
Call History Functions
the Call History section allows you to view missed, received, and dialed calls, as well as add t...
Pairing Bluetooth Headset
This document outlines the process, specifically, for pairing a Sangoma phone with one of the sta...
RF Count 'Cheat Sheet'
Getting Started Select Option 9 from the RF menu. The RF count routine requires a PIN before ...
Loyalty Rewards Program
Loyalty Rewards Definition The new LOYALTY REWARDS program will allow you to offer and track po...
Suspense Payments with Payment Terminal
Payment Terminal – Semi-Integrated Changes to invoicing related to Suspense Payment Type Cash...
Bin Selection in Invoice
Definition New feature when using Multiple Bin Locations and wanting to force the users to selec...
Multiple Bin Locations
Multiple Bin Locations There is now the option for setting up alternate bin locations for each i...
Selling a Core
There may be ocassions when it is desired to sell a core to a customer. This is done by entering ...
Customer History Part Search for Unknown Number
Occasionally you will get a customer asking for the same part as they ordered last Week/Month/Yea...
Fleet Part Tracking
Fleet Tracking Setup The Billing invoice screen has a built in Customer Fleet Part Tracking modu...
Product Popularity Listing
As a normal part of working with your inventory there will be times when you need to understand t...
Setting Up Invoice Copies
COUNTERPOINT™ Provides a feature that allows you to set up the capture of a customers invoices fo...