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PBXact Zulu Softphone

Using Chrome navigate to the webstore: https://chrome.google.com/webstore/detail/zulu/idfkkpinei...

Updated 4 years ago by Jim

Helpful Videos

PBXact

Setting up Follow Me: https://www.youtube.com/watch?v=o9_QiXnipMw

Updated 4 years ago by Jim

Audio Device Behaviour

PBXact Zulu Softphone

Audio devices preferences can be found by clicking on preferences under the user menu:   Inside...

Updated 4 years ago by Jim

Follow Me

PBXact

Overview Press the Follow Me button. Enabled: Yes or No Group List: The list of numb...

Updated 4 years ago by Jim

System Recordings

PBXact

Assigning recordings to different scenarios (After Hours, Busy Queue, etc.) is done by your AMS P...

Updated 4 years ago by Jim

Factory Reset Sangoma Desk Phone

PBXact

You can reset the phone to factory default settings by using buttons directly on the phone, or by...

Updated 4 years ago by Jim

Setting Up Polycom Conference Phone

PBXact

Overview Polycom phones do not, by default, automatically provision with your AMS provided PBXac...

Updated 4 years ago by Jim

Sangoma S705 Feature Sheet

PBXact

Updated 4 years ago by Jim

Pairing Bluetooth Headset

PBXact

This document outlines the process, specifically, for pairing a Sangoma phone with one of the sta...

Updated 4 years ago by Jim

Call History Functions

PBXact

the Call History section allows you to view missed, received, and dialed calls, as well as add t...

Updated 4 years ago by Jim

Voicemail User Guide

PBXact

Viewing Voicemails This icon at the top of your phone screen will show you that you have a ...

Updated 4 years ago by Jim

Supporting Files/Information

Counterpoint Inventory

BILLING PARAMETERS Within your billing parameters is where a number of things are set up that c...

Updated 4 years ago by Jim

Receiving Product

Counterpoint Inventory

The purchasing module, specifically the receiving portion, is how all items will be brought in to...

Updated 4 years ago by Jim

Stock Adjustments

Counterpoint Inventory

For one-off changes to inventory, it is recommended that you use the Stock Adjustment routines. I...

Updated 4 years ago by Jim

Transferring Parts

Counterpoint Inventory

Transferring single items The utilities used for transferring product at an item level from one ...

Updated 4 years ago by Shelley

Invoicing with Global Payments Terminals

Counterpoint Invoicing

To process a cash sale (paid by cash or credit card): Always take the credit card first and cash...

Updated 4 years ago by Jim

Zero Category On-Hands

Counterpoint Inventory

In Some cases, it becomes necessary to zero out the entire inventory within a category. The recom...

Updated 4 years ago by Jim

Pricing Guide

Counterpoint Inventory

Overview This document outlines the files and processes involved in updating and applying pricin...

Updated 4 years ago by Jim

Stock Transfer Reconciliation

Counterpoint Inventory

Basic Overview This document outlines the recent discrepancy report and the new listing report t...

Updated 4 years ago by Admin

Move ROA Payment from one Customer to Another

Counterpoint Accounts Receivable

(Note – this procedure has multiple steps so it is recommended that you do it only when you can r...

Updated 4 years ago by Admin