Recently Updated Pages
Factory Reset Sangoma Desk Phone
You can reset the phone to factory default settings by using buttons directly on the phone, or by...
Setting Up Polycom Conference Phone
Overview Polycom phones do not, by default, automatically provision with your AMS provided PBXac...
Sangoma S705 Feature Sheet
Streams
Everything in Zulu 3 is done within a stream. You can see all your active streams on the left s...
Pairing Bluetooth Headset
This document outlines the process, specifically, for pairing a Sangoma phone with one of the sta...
Voicemail User Guide
Viewing Voicemails This icon at the top of your phone screen will show you that you have a ...
Zulu Chat
Joining a Chat At the bottom of your Zulu Client is a list of all the Chat Rooms you are curr...
Chrome Browser Plugin
Using Chrome navigate to the webstore: https://chrome.google.com/webstore/detail/zulu/idfkkpinei...
Audio Device Behaviour
Audio devices preferences can be found by clicking on preferences under the user menu: Inside...
System Recordings
Assigning recordings to different scenarios (After Hours, Busy Queue, etc.) is done by your AMS P...
Supporting Files/Information
BILLING PARAMETERS Within your billing parameters is where a number of things are set up that c...
Receiving Product
The purchasing module, specifically the receiving portion, is how all items will be brought in to...
Stock Adjustments
For one-off changes to inventory, it is recommended that you use the Stock Adjustment routines. I...
Transferring Parts
Transferring single items The utilities used for transferring product at an item level from one ...
Pricing Guide
Overview This document outlines the files and processes involved in updating and applying pricin...
Transaction Processing
Transaction Input ACCOUNTS RECEIVABLE > 4. TRANSACTION PROCESSING > 1. TRANSACTION INPUT...
Statements
If you have pre-printed statement forms, please use the statement run create option. If your sta...
Stock Transfer Reconciliation
Basic Overview This document outlines the recent discrepancy report and the new listing report t...
Invoicing with Global Payments Terminals
To process a cash sale (paid by cash or credit card): Always take the credit card first and cash...
Move ROA Payment from one Customer to Another
(Note – this procedure has multiple steps so it is recommended that you do it only when you can r...