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Non Application (Industrial) Catalogue Setup

autoecat.com How-To Guides

This document outlines the steps to complete the initial setup for the new non-application specif...

Updated 2 years ago by Admin

Uploading Stock Orders

autoecat.com How-To Guides

One of the latest features for autoecat.com is the ability to upload stock orders into the scratc...

Updated 2 years ago by Jim

Sending Faxes

PBXact User Control Panel

Overview Sending faxes from the UCP allows you to send a fax directly from your desktop. In orde...

Updated 2 years ago by Jim

UCP Contacts

PBXact User Control Panel

The Contacts widget allows you to see and create contacts that can be used in other widgets in UC...

Updated 2 years ago by Jim

Chat Module

PBXact User Control Panel

The User Control Panel (UCP) includes a built-in XMPP chat client that works in conjunction with ...

Updated 2 years ago by Jim

Device Management

PBXact User Control Panel

The UCP for EPM module allows end users to customize phone buttons through the User Control Panel...

Updated 2 years ago by Jim

Maintaining Dashboards

PBXact User Control Panel

UCP 14 has been updated to include new functionality called dashboards. Dashboards are collection...

Updated 2 years ago by Jim

UCP Settings

PBXact User Control Panel

User Settings can be found in the lower left hand corner of UCP. Look for a gear icon Clicking...

Updated 2 years ago by Jim

Using the UCP

PBXact User Control Panel

Overview The PBXact User Control Panel (ucp) is a dashboard that allows you to take advantage of...

Updated 2 years ago by Jim

Find Me / Follow Me

PBXact User Control Panel

Find Me/Follow Me refers to two technologies that, in conjunction, enable incoming phone calls to...

Updated 2 years ago by Jim

Answering Calls

Counterpoint Cloud Platform QuickDial

Zulu Caller ID Once you have signed into both the Counterpoint Cloud Platform and Zulu Apps, you...

Updated 2 years ago by Jim

QuickDial Requirements

Counterpoint Cloud Platform QuickDial

Before being able to access QuickDial, there are a few requirements that need to be met Downlo...

Updated 2 years ago by Jim

V1.4.1

Counterpoint Cloud Platform Updates

V1.4.1 New Features/Improvements Added a "Fiscal Year" selection to time-based comparisons N...

Updated 2 years ago by Jim

Re-Pairing H20 Headset

PBXact

Overview In some scenarios, the H20 headset will become unpaired from the base station. In this ...

Updated 2 years ago by Jim

Adding Flyers to Invoicing

Counterpoint Invoicing

Overview The promotions button on the Invoicing screen has the ability to allow the user to spec...

Updated 2 years ago by Jim

Updating Prices by %

Counterpoint Pricing

Overview There are situations wherein prices need to be updated, across the board, by a percenta...

Updated 2 years ago by Jim

Standard Phone Setup / Call Flow

PBXact

Common S705 Phone Buttons Line (Extension Number) – This is a dedicated line for the phone. Al...

Updated 2 years ago by Jim

Call History Functions

PBXact

the Call History section allows you to view missed, received, and dialed calls, as well as add t...

Updated 2 years ago by Jim

Helpful Videos

PBXact

Setting up Follow Me: https://www.youtube.com/watch?v=o9_QiXnipMw

Updated 2 years ago by Jim

Follow Me

PBXact

Overview Press the Follow Me button. Enabled: Yes or No Group List: The list of numb...

Updated 2 years ago by Jim