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Looking Up Product by Application

autoecat.com How-To Guides

Year / Make / Model Lookup One of the most common ways to look up parts is via a traditional Yea...

Updated 4 years ago by Jim

Non Application (Industrial) Catalogue Setup

autoecat.com How-To Guides

This document outlines the steps to complete the initial setup for the new non-application specif...

Updated 4 years ago by Admin

Navigating the Product Listings

autoecat.com How-To Guides

Overview Once you have selected a vehicle, you are presented with the listing of parts that matc...

Updated 4 years ago by Jim

Configure Vendors in Catalogue

autoecat.com How-To Guides

Overview There are many levels of configuration that can be maintained in autoecat for your appl...

Updated 4 years ago by Jim

Sending Faxes

PBXact User Control Panel

Overview Sending faxes from the UCP allows you to send a fax directly from your desktop. In orde...

Updated 4 years ago by Jim

Using the UCP

PBXact User Control Panel

Overview The PBXact User Control Panel (ucp) is a dashboard that allows you to take advantage of...

Updated 4 years ago by Jim

Find Me / Follow Me

PBXact User Control Panel

Find Me/Follow Me refers to two technologies that, in conjunction, enable incoming phone calls to...

Updated 4 years ago by Jim

UCP Contacts

PBXact User Control Panel

The Contacts widget allows you to see and create contacts that can be used in other widgets in UC...

Updated 4 years ago by Jim

Chat Module

PBXact User Control Panel

The User Control Panel (UCP) includes a built-in XMPP chat client that works in conjunction with ...

Updated 4 years ago by Jim

Device Management

PBXact User Control Panel

The UCP for EPM module allows end users to customize phone buttons through the User Control Panel...

Updated 4 years ago by Jim

Maintaining Dashboards

PBXact User Control Panel

UCP 14 has been updated to include new functionality called dashboards. Dashboards are collection...

Updated 4 years ago by Jim

UCP Settings

PBXact User Control Panel

User Settings can be found in the lower left hand corner of UCP. Look for a gear icon Clicking...

Updated 4 years ago by Jim

Answering Calls

Counterpoint Cloud Platform QuickDial

Zulu Caller ID Once you have signed into both the Counterpoint Cloud Platform and Zulu Apps, you...

Updated 4 years ago by Jim

QuickDial Requirements

Counterpoint Cloud Platform QuickDial

Before being able to access QuickDial, there are a few requirements that need to be met Downlo...

Updated 4 years ago by Jim

V1.4.1

Counterpoint Cloud Platform Updates

V1.4.1 New Features/Improvements Added a "Fiscal Year" selection to time-based comparisons N...

Updated 4 years ago by Jim

Re-Pairing H20 Headset

PBXact

Overview In some scenarios, the H20 headset will become unpaired from the base station. In this ...

Updated 4 years ago by Jim

Adding Flyers to Invoicing

Counterpoint Invoicing

Overview The promotions button on the Invoicing screen has the ability to allow the user to spec...

Updated 4 years ago by Jim

Standard Phone Setup / Call Flow

PBXact

Common S705 Phone Buttons Line (Extension Number) – This is a dedicated line for the phone. Al...

Updated 4 years ago by Jim

Streams

PBXact Zulu Softphone

Everything in Zulu 3 is done within a stream.  You can see all your active streams on the left s...

Updated 4 years ago by Jim

Zulu Chat

PBXact Zulu Softphone

Joining a Chat At the bottom of your Zulu Client is a list of all the Chat Rooms you are curr...

Updated 4 years ago by Jim