Recently Updated Pages
Sponsor Site Options
Name: The sponsors name. PO Reference (AMS Only): Deprecated Web Address: The website to take ...
Set up a standing order
Log into autoecat.com using your autoecat.com credentials Add product to the autoecat scratchp...
UCP Settings
User Settings can be found in the lower left hand corner of UCP. Look for a gear icon Clicking...
Maintaining Dashboards
UCP 14 has been updated to include new functionality called dashboards. Dashboards are collection...
Device Management
The UCP for EPM module allows end users to customize phone buttons through the User Control Panel...
Chat Module
The User Control Panel (UCP) includes a built-in XMPP chat client that works in conjunction with ...
UCP Contacts
The Contacts widget allows you to see and create contacts that can be used in other widgets in UC...
Find Me / Follow Me
Find Me/Follow Me refers to two technologies that, in conjunction, enable incoming phone calls to...
Using the UCP
Overview The PBXact User Control Panel (ucp) is a dashboard that allows you to take advantage of...
Sending Faxes
Overview Sending faxes from the UCP allows you to send a fax directly from your desktop. In orde...
Answering Calls
Zulu Caller ID Once you have signed into both the Counterpoint Cloud Platform and Zulu Apps, you...
QuickDial Requirements
Before being able to access QuickDial, there are a few requirements that need to be met Downlo...
V1.4.1
V1.4.1 New Features/Improvements Added a "Fiscal Year" selection to time-based comparisons N...
Re-Pairing H20 Headset
Overview In some scenarios, the H20 headset will become unpaired from the base station. In this ...
Adding Flyers to Invoicing
Overview The promotions button on the Invoicing screen has the ability to allow the user to spec...
Updating Prices by %
Overview There are situations wherein prices need to be updated, across the board, by a percenta...
Standard Phone Setup / Call Flow
Common S705 Phone Buttons Line (Extension Number) – This is a dedicated line for the phone. Al...
Sangoma S705 Feature Sheet
Setting Up Polycom Conference Phone
Overview Polycom phones do not, by default, automatically provision with your AMS provided PBXac...
Factory Reset Sangoma Desk Phone
You can reset the phone to factory default settings by using buttons directly on the phone, or by...