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Non Application (Industrial) Catalogue Setup
This document outlines the steps to complete the initial setup for the new non-application specif...
Uploading Stock Orders
One of the latest features for autoecat.com is the ability to upload stock orders into the scratc...
Sending Faxes
Overview Sending faxes from the UCP allows you to send a fax directly from your desktop. In orde...
UCP Contacts
The Contacts widget allows you to see and create contacts that can be used in other widgets in UC...
Chat Module
The User Control Panel (UCP) includes a built-in XMPP chat client that works in conjunction with ...
Device Management
The UCP for EPM module allows end users to customize phone buttons through the User Control Panel...
Maintaining Dashboards
UCP 14 has been updated to include new functionality called dashboards. Dashboards are collection...
UCP Settings
User Settings can be found in the lower left hand corner of UCP. Look for a gear icon Clicking...
Using the UCP
Overview The PBXact User Control Panel (ucp) is a dashboard that allows you to take advantage of...
Find Me / Follow Me
Find Me/Follow Me refers to two technologies that, in conjunction, enable incoming phone calls to...
Answering Calls
Zulu Caller ID Once you have signed into both the Counterpoint Cloud Platform and Zulu Apps, you...
QuickDial Requirements
Before being able to access QuickDial, there are a few requirements that need to be met Downlo...
V1.4.1
V1.4.1 New Features/Improvements Added a "Fiscal Year" selection to time-based comparisons N...
Re-Pairing H20 Headset
Overview In some scenarios, the H20 headset will become unpaired from the base station. In this ...
Adding Flyers to Invoicing
Overview The promotions button on the Invoicing screen has the ability to allow the user to spec...
Updating Prices by %
Overview There are situations wherein prices need to be updated, across the board, by a percenta...
Standard Phone Setup / Call Flow
Common S705 Phone Buttons Line (Extension Number) – This is a dedicated line for the phone. Al...
Call History Functions
the Call History section allows you to view missed, received, and dialed calls, as well as add t...
Helpful Videos
Setting up Follow Me: https://www.youtube.com/watch?v=o9_QiXnipMw
Follow Me
Overview Press the Follow Me button. Enabled: Yes or No Group List: The list of numb...