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Overview The his tab shows a small conversation box for each driver that has signed in, or had any deliveries or pickups assigned to them today. Functions The driver communication functions are one-way communication only.  Typing a message in the box lable...

JDispatch Web Dashboard Release Notes for V3.6.1, released 2021/09/14 The following enhancements / bug fixes have been released for JDispatch Enhancements for all users General user interface improvements Additional enhancements for premium users Pr...

JDispatch beta is an early release app. Please be aware that there may be minor bugs or changes that are undocumented. All bugs or problems should be reported to support@amscomp.com To join the JDispatch beta can be done via the google play app. Simply follow...

COUNTERPOINT® provides the user with an ability to produce customer specific price lists for a line or range of lines, with customized column headers. This program is accessed via the following menu path. 6.Inventory…->7.Reporting…->4.Price Lists…->2.Customer...

Question – I am told that a line is (or will be) changing from Jobber to Net pricing what do I need to do? Answer – When a line changes its base price you need to make two changes on the price multipliers maintenance screen for all of the Price Discount Group...

Overview In instances where an online wholesale customer submits an order but is over their credit limit, a credit hold invoice is created. This is a suspended transaction with all of the items they have ordered, which can be released once they are back below...

COUNTERPOINT™ Provides a feature that allows you to set up the capture of a customers invoices for reprinting on Plain Paper at Month end. If there are customers set up with this feature, at the end of the statement run you will be asked to put plain paper on ...

As a normal part of working with your inventory there will be times when you need to understand the contribution to sales being made by the items within a line. Counterpoint provides a report specifically for this purpose. The report is accessed via the follow...

As a normal part of working with your customer base there will be times when you need to understand a customers buying habits by category. Counterpoint provides a report specifically for this purpose. The report is accessed via the following menu path. Sal...

Fleet Tracking Setup The Billing invoice screen has a built in Customer Fleet Part Tracking module. This module allows the counter staff to in affect build customer, unit, specific electronic catalogues. The creation of these catalogues can have a dramatic af...

Occasionally you will get a customer asking for the same part as they ordered last Week/Month/Year etc. (Pick one). To compound the problem that will typically not know the part number. If they know the time frame of the purchase use the following procedure to...

There may be ocassions when it is desired to sell a core to a customer. This is done by entering a “C” line type and entering “-1”  (Negative 1) as a quantity. Because, in a core line, the quantity amount is automatically reversed from what you entered the end...

COUNTERPOINT pricing while appearing to be complex is actually a matter of ensuring that three pieces of data required in setting up pricing are in place and correct. At its most basic level those pieces are as follows;   Category Record (AKA Line Code Recor...

Jobber states that non stocked part Carter P76148M is not pricing correctly. Prices as initially presented shown below.   Cost  (F6) as shown on UNI Victor is $163.64 List (UNI Reference (F1) as shown on Victor is $467.54 When you see results like these...

Part of the data required in setting up a new product line includes identifying the base price that will be received from the Manufacturer or Buying Group as well as setting up the various multipliers used to calculate the prices of all other fields. This wor...

Overview Price Rounding is an option provided in COUNTERPOINT which if properly implemented can add two to three percent to your net bottom line on stocking inventory. The beauty of this is that when properly implemented neither the customer nor the counter s...

Multiple Bin Locations There is now the option for setting up alternate bin locations for each item.  Before proceeding, make sure that the flag to allow multiple bin locations (field # 45) has been set to [y] in SYSTEM UTILITIES > Systems Setup > Sales Desk ...

Definition New feature when using Multiple Bin Locations and wanting to force the users to select the Bin Location that the product is going to be picked from in order to keep the on-hand quantities for each bin location accurate. Processing Billing Paramet...

Payment Terminal – Semi-Integrated Changes to invoicing related to Suspense Payment Type Cash Sale transaction defaults to payment method of Suspense Require a new Card Type of “S” to indicate proper GL Account Accept of cash transaction goes direc...

Loyalty Rewards Definition The new LOYALTY REWARDS program will allow you to offer and track point rewarded to customers for purchases made. This program can be for selected customers and products and the rewards value can be maintained by Category. The new...