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Overview The PBXact User Control Panel (ucp) is a dashboard that allows you to take advantage of mor eof the system functionality via your desktop browser.  This includes things like listening to voicemail, sending faxes and even modifying the buttons on you...

Find Me/Follow Me refers to two technologies that, in conjunction, enable incoming phone calls to be received at different locations, on different phones. “Find Me” refers to the ability to receive incoming calls at any location. Settings Window In this ...

The Contacts widget allows you to see and create contacts that can be used in other widgets in UCP, Phone Apps and for speed dials.. The User Management Module controls which contact groups a user will be able to see in this widget.   Group Management ...

The User Control Panel (UCP) includes a built-in XMPP chat client that works in conjunction with the XMPP module. This allows users to send and receive instant messages (IMs) using a simple web browser interface. Prerequisites A user must be allowed to log...

The UCP for EPM module allows end users to customize phone buttons through the User Control Panel (UCP) web interface. Users can change button layouts and program their phone with their favorite feature codes, speed dials, Busy Lamp Field (BLF) buttons, REST A...

UCP 14 has been updated to include new functionality called dashboards. Dashboards are collections of widgets in different configurations. Dashboards allow users to customize their User Control Panel experience   Adding a dashboard Deleting a dashboa...

User Settings can be found in the lower left hand corner of UCP. Look for a gear icon Clicking this icon will bring up the user settings dialog Account Settings Account Settings is the first tab. The options in here relate directly to your user. Some of ...

Overview There are many levels of configuration that can be maintained in autoecat for your application vendors. This document will try to outline the very basic down to the more detailed options you have to tailor your catalogue suppliers. autoecat utilizes...

JDispatch Web Dashboard Release Notes for V3.6.2 The following enhancements / bug fixes have been released for JDispatch Enhancements for all users Addition of 'Delivered' panel in the standard map kiosk. Can add this new panel via the admin settings. Ki...

Catalogue Summary Overview Total Catalogue Vendors - 726Total Catalogue Applications - 1,161,797,706Total Images - 4,461,042Total Interchanges - 26,558,568OEM Application Listings - 51,104,787Interactive Vector Images - 188,894Fluid Spec Listings - 954,561 C...

Catalogue Summary Overview Total Catalogue Vendors - 725Total Catalogue Applications - 1,200,221,074Total Images - 4,454,849Total Interchanges - 26,553,947OEM Application Listings - 50,303,977Interactive Vector Images - 185,571Fluid Spec Listings - 954,624 C...

Enhancements Our VINMobile VIN decoding app has been re-released! We have re-vamped the old autoecat VINMobile application and it is now available for download on the Google Play Store! Download it here! The app allows your customers to use their mobile de...

Catalogue Summary Overview Total Catalogue Vendors - 726Total Catalogue Applications - 1,176,039,201Total Images - 4,454,849Total Interchanges - 26,553,947OEM Application Listings - 51,104,787Interactive Vector Images - 185,571Fluid Spec Listings - 954,624 C...

What is a Procedure? A procedure is an operation that can be done on a regular basis - typically nightly, and it usually involves modifying or updating your data so that you get a better quality analysis on the COUNTERPOINT Cloud Platform. These procedures a...

Catalogue Summary Overview Total Catalogue Vendors - 731Total Catalogue Applications - 1,198,376,683Total Images - 4,472,690Total Interchanges - 26,558,568OEM Application Listings - 52,013,657Interactive Vector Images - 188,894Fluid Spec Listings - 956,169 C...

V 1.4.2 New Features/Improvements Improved Styling The style of the COUNTERPOINT Cloud Platform looks a little different with the release of 1.4.2. These style changes are necessary as we update the libraries that power The Cloud Platform, and represent a l...

Definition When EDI Invoices are received from the vendors that invoices will be processed and added to the new EDI Transaction List available for selection and processing. Processing Vendor Maintenance Vendor Maintenance has need modified to allow entry o...

Release Overview The upcoming release of COUNTERPOINT will consolidate for the first time in several years a number of features that have not been considered mainstream, meaning only certain customers got certain features based on their requests. This was a s...

Customer Maintenance The Customer Maintenance screen has been modified to allow access to the Customer Analysis. Select “A” when the message Enter #,P(ricing),C(redit),E(di),A(nalysis) L(og),F1=accept,F2=reject is displayed on screen. This will display the s...

Customer Notes New programmes have been added to accounts receivable for adding and inquiring into free- form notes for a customer.  The inquiry into customer notes has also been added to the sales desk menu. There is a total of 6 note types, spread across t...