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System Recordings
Assigning recordings to different scenarios (After Hours, Busy Queue, etc.) is done by your AMS PBX Admin. Once assignment is done, feature code recording can be done for ongoing update. You can record system based messages on your phone via a feature code. T...
Setting up Phone without Headset
S705 Desk Phone Basic Assembly The desk phones come in two pieces which need to be assembled. An S705 desk phone and an EXP100 expansion module. The expansion modules are not specifically paired, so any expansion module could go with any of the phones. The box...
Dashboard V3.5 [2020/12/30]
JDispatch Web Dashboard Release Notes for V3.5, released 2020/12/30 The following enhancements / bug fixes have been released for JDispatch Additional status options (Received/Hold/Shipped) Ability to modify status on delivery listing screen Optional a...
V1.3.1
Enhancements Document sharing updated to allow saving of documents at a user level Back-end security enhancements Bug Fixes Counter message close link 'Inactive User' styling fixes for QuickDial Show proper 'success' message when updating user emai...
V1.3.2
New Features/Enhancements Alias Notice in QuickDial When a lookup is performed using an Alias, the following warning is now displayed at the top of the page. This should help deal with any cases where an incorrect alias is used during an automatic lookup,...
V1.3.3
New Features/Enhancements Report Generator Exports Converted Data Using the report generator, changes made to data via the "Convert _____" buttons after generating a report are now exported using the buttons at the top of the report. "Convert Salesperson" ha...
Factory Reset Sangoma Desk Phone
You can reset the phone to factory default settings by using buttons directly on the phone, or by accessing the phone's admin GUI via a local web browser. Directly From the Phone Using this method, you will require an admin password. Please contact AMS to ob...
V1.3.4
New Features/Enhancements New Fields There have been a number of new fields added to the custom report generator Sales Product Group Linetype Product Return Rate Warranty Return Rate (%) Warranty Return $ Product Return $ Core Return $ Enhancemen...
General Charges & Deposit Handling
Definition General charges are a new line type in the COUNTERPOINT invoicing program which allows you to include amounts on the invoice which do not impact inventory or apply standard comments to an invoice. The charges can be automatically applied to all tra...
Setting Up Polycom Conference Phone
Overview Polycom phones do not, by default, automatically provision with your AMS provided PBXact system. Due to the limited functionality of the phones, it is suggested to manually set the device up. You can do this by going through the following steps: Get...
How to Find Your Android Version Number and Security Patch Level
This information is available in Android’s system-wide Settings screen. Whatever version of Android you’re using and whatever customizations your device’s version of Android has, you should be able to get to it in the same way. Open the “app drawer” — the ent...
Dispatching Invoices - Counterpoint.
Basic Usage Notes The jDispatch mobile application and dashboard integrate directly with Counterpoint to allow you to dispatch invoices for delivery and collect electronic signatures for proof of delivery. This document will review the 3 main menu options ...
Autoecat Pricecheck API
1. Revision History Version Date Author Update 1.0.0 06/01/2016 Jim Potter - API release 2. General Overview The autoecat.com stockcheck API allows third-party warehouses to reply with stock...
Dashboard V3.6 [2021/07/02]
JDispatch Web Dashboard Release Notes for V3.6, released 2021/07/02 The following enhancements / bug fixes have been released for JDispatch Enhancements for all users Improved Route Optimization Inclusion of Pick-ups in route optimization Addition of 'R...
July 2021 - Release 20210730
Catalogue Summary Overview Total Catalogue Vendors - 711Total Catalogue Applications - 1179313765Total Images - 4377338Total Interchanges - 26480254OEM Application Listings - 48585402Interactive Vector Images - 165746Fluid Spec Listings - 951756 Catalogue Fe...
Looking Up Product by Application
Year / Make / Model Lookup One of the most common ways to look up parts is via a traditional Year/Make/Model application lookup. Within autoecat, the main landing page starts you off in this process by presenting a listing of available vehicle make year opti...
June 2021 - Release 20210630
New Catalogue Vendors --- Cup Holder Hero [CUPHLD] Catalogue Data Updates --- Airtex - Fuel and Wa [AIRTEX] Alloy USA [ALLOYU] AMP Research [AMPRES] AMS Automotive [AMSAUT] Amsoil [AMSOIL] Armature DNS Inc. [ARMATR] Arnott Air Suspensio [ARNOTT] AT...
May 2021 - Release 20210530
New Catalogue Vendors --- None Catalogue Data Updates --- Access Cover [ACCESS] American Car Craft [ACRAFT] AMP Research [AMPRES] AMS Automotive [AMSAUT] Amsoil [AMSOIL] ATE [ATEBRK] Auto Beauty [AUTBEA] Auto Meter [AUTMTR] Auto Ventshade [AUTVEN]...