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You can reset the phone to factory default settings by using buttons directly on the phone, or by accessing the phone's admin GUI via a local web browser. Directly From the Phone Using this method, you will require an admin password. Please contact AMS to ob...

New Features/Enhancements New Fields There have been a number of new fields added to the custom report generator Sales Product Group Linetype Product Return Rate Warranty Return Rate (%) Warranty Return $ Product Return $ Core Return $ Enhancemen...

Definition General charges are a new line type in the COUNTERPOINT invoicing program which allows you to include amounts on the invoice which do not impact inventory or apply standard comments to an invoice. The charges can be automatically applied to all tra...

Overview Polycom phones do not, by default, automatically provision with your AMS provided PBXact system. Due to the limited functionality of the phones, it is suggested to manually set the device up. You can do this by going through the following steps: Get...

This information is available in Android’s system-wide Settings screen. Whatever version of Android you’re using and whatever customizations your device’s version of Android has, you should be able to get to it in the same way. Open the “app drawer” — the ent...

Basic Usage Notes The jDispatch mobile application and dashboard integrate directly with Counterpoint to allow you to dispatch invoices for delivery and collect electronic signatures for proof of delivery. This document will review the 3 main menu options ...

1. Revision History   Version Date Author Update 1.0.0 06/01/2016 Jim Potter -       API release   2. General Overview The autoecat.com stockcheck API allows third-party warehouses to reply with stock...

JDispatch Web Dashboard Release Notes for V3.6, released 2021/07/02 The following enhancements / bug fixes have been released for JDispatch Enhancements for all users Improved Route Optimization Inclusion of Pick-ups in route optimization Addition of 'R...

Catalogue Summary Overview Total Catalogue Vendors - 711Total Catalogue Applications - 1179313765Total Images - 4377338Total Interchanges - 26480254OEM Application Listings - 48585402Interactive Vector Images - 165746Fluid Spec Listings - 951756 Catalogue Fe...

Year / Make / Model Lookup One of the most common ways to look up parts is via a traditional Year/Make/Model application lookup. Within autoecat, the main landing page starts you off in this process by presenting a listing of available vehicle make year opti...

New Catalogue Vendors --- Cup Holder Hero [CUPHLD] Catalogue Data Updates --- Airtex - Fuel and Wa [AIRTEX] Alloy USA [ALLOYU] AMP Research [AMPRES] AMS Automotive [AMSAUT] Amsoil [AMSOIL] Armature DNS Inc. [ARMATR] Arnott Air Suspensio [ARNOTT] AT...

New Catalogue Vendors --- None Catalogue Data Updates --- Access Cover [ACCESS] American Car Craft [ACRAFT] AMP Research [AMPRES] AMS Automotive [AMSAUT] Amsoil [AMSOIL] ATE [ATEBRK] Auto Beauty [AUTBEA] Auto Meter [AUTMTR] Auto Ventshade [AUTVEN]...

Overview Once you have selected a vehicle, you are presented with the listing of parts that match your search criteria. This screen is filled with a number of features to help you purchase products. Breadcrumb Bar The breadcrumb bar gives you access to...

The JDispatch dashboard page provides you with a quick view of some key metrics on your delivery performance. These metrics are live and updated every 10 seconds. KPI Cards Quick-glance KPI cards are shown at the top of the page. The KPIs listed are : D...

Overview The deliveries tab in JDispatch lists all outstanding deliveries from previous days, as well as any deliveries dispatched or delivered today. Features Invoice PDF Clicking on the invoice number will open a .pdf copy of the selected invoice Ch...

This is a premium user feature and requires additional setup prior to going live. If you are interested in utilizing JDispatch curbside pickup, please call us at 1-800-663-1978 Overview JDispatch curbside pickup allows your customers to notify your dispatch ...

Overview This tab shows a listing of all outstanding pickups and allows you to create pickup requests. Pickups are used only within the jDispatch module at this time, and are a useful way to keep your staff informed of the status of warehouse pickups as well ...

Catalogue Summary Overview Total Catalogue Vendors - 717Total Catalogue Applications - 1,208,871,367Total Images - 4,377,417Total Interchanges - 26,528,042OEM Application Listings - 49,390,792Interactive Vector Images - 165,746Fluid Spec Listings - 952,101 C...

Release notes for the JDispatch Mobile Application released 2021/09/14 This update is currently only available for beta testers. To join the JDispatch beta, please follow the steps to join Updated security modules Support for Android R Updated signature ...

Release notes for the JDispatch Mobile Application released 2019/06/12 Full overhaul of GPS module.  Introduced ability to check status of and reset GPS functions within settings page Updates to route optimization to include pickups Bug fixes