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Setting Up A Device

This document outlines the setup of new phones for use with the jDispatch module.

Step 1.                  Set up drivers in COUNTERPOINT

  • Before any work can be done with jDispatch, you must ensure that you have set up at least 1 driver in the Counterpoint system.
  • Log into the Counterpoint branch menu
  • Take following menu path.
  1. Sales Desk > 7. Driver Dispatch > 2. Driver Maintenance
  • Select option #1 - Add Driver
  • Enter a code for the driver, such as their first name.
  • Enter Their Name, as this will be how they are identified in the dashboard
  • You can leave the contact number blank if you wish.

 

Step 2.                  Set up device. (If this is not a new phone, you can skip to Step 3)

  • Turn on the phone and follow the initial prompts to set up date, time, language, etc. When you reach the point of entering in an email address, you will need to enter in a valid Gmail email address. If you do not have one, you can set one up at gmail.com. Once it is set up, this email can be used on any number of devices. You may want to record the credentials below.

Email: _________________________

Password: ______________________

  • There may be one or two more prompts, but you should end up at the basic android home screen.

Step 3.                  Install jDispatch.

  • Click on the android play store icon
  • In the top search bar, type in jdispatch. You may get back a number of results. Please make sure that you install jdispatch from AMS
  • Tap the listing, and tap the install button. Accept the permissions.
  • Once the app is installed, tap the options button in the top right. Ensure that auto-update is checked.
  • Tap the Open  You should be presented with a warning message Complete step 3 before continuing.

 

 

Step 4.                  Log Into the jDispatch dashboard.

  • Open an internet browser and go to the following URL:

www.jdispatch.ca

  • Log in with the your jdispatch admin credentials

Login: _______________________

Password: ____________________

  • Click the Register Phones button on the left menu bar. Continue to Step 5

 

Step 5.                  Register your phone with the jDispatch service.

  • Open the jDispatch app. You should have a message warning you that the phone is not registered. Tap OK. You should see a red Register Device
  • Tap the Register Device  Your camera should initialize.
  • With the camera initialized, focus on the QR code on the screen you opened up in Step 3. You should be presented with a message saying that you successfully registered your phone. You will also notice a new entry in your jDispatch dashboard under Registered Devices.

 

Step 6.                  Assign a Driver to the phone.

  • In the jDispatch dashboard that was opened up in step 3, you should see a listing of all your drivers that you have set up in SmartTerm under Driver/Device Assignment.
  • Click on the blue Unit button for the newly set up device and drag it over to the driver who will be using this device. Next to the driver’s name, a checkbox icon should appear. This means the assignment was successful.

Now, back on the phone, tap the red Refresh Info button. You should see the driver’s name, and a unit number along the top. This confirms the proper assignment on the phone as well as the dashboard.

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