Updating The Mobile App In scenarios where a device is not set to auto-update the JDispatch app, the following steps will need to be followed: From the device's home screen, list all of your apps: From the listing of apps, scroll down to the Play Store app. Within the Play store app, select the menu option in the top left Select 'My Apps & Games' All of your apps should now list. Under the 'Updates' heading, you may find JDispatch Click the 'Update All' button to update all apps, or the 'Update' button next to JDispatch to update just the JDispatch app.