Setting Up A Device

Overview

This document outlines the setup of new phones for use with the jDispatch module.

Setting Up Drivers

The first thing that is required is to set up drivers in your integrated ERP. These steps will vary by system, so please confirm with your IT team how to set up drivers for use with JDispatch.

Activiating Your Device

If this is a new android phone, you will also need to complete the initial setup of the phone so that you may download the JDispatch app. These steps may vary, but generally you just need to turn on the phone and follow the initial prompts to set up date, time, language, etc. When you reach the point of entering in an email address, you will need to enter in a valid Gmail email address. If you do not have one, you can set one up at gmail.com. Once it is set up, this email can be used on any number of devices. 

There may be one or two more prompts aftwerwards, but you should end up at the basic android home screen.

Install JDispatch

Sign In To JDispatch Dashboard

https://www.jdispatch.ca/dashboard.php

 

Open JDispatch and Allow Location Permissions

When you first open the app, it should ask a number of questions about permissions. These permissions must be allowed in order for JDispatch to properly report driver and delivery location

If you deny any of these permissions, the driver's location may not be reported to the JDispatch server and the driver location map may not work correctly or at all.

JDispatch requires location services to always be active, so you may receive a number of messages about allowing permissions

Register The Device

Once you have allowed all driver permissions, youshould have a message warning you that the phone is not registered.

Assign a Driver to The Phone


Revision #2
Created 1 October 2018 15:32:59 by Admin
Updated 26 August 2021 17:53:49 by Jim