These instructions are based on an Android P device. Your device screens may appear slightly different, but the menu options should still be available on your device.
#### Direct method when app is open 1. Open up the app on your device. You should have a badge in the top banner of your screen. 2. Swipe your screen down from the top to get your notifications and menu. You should see a "JDispatch is running" or "AAG Dispatch is running" message.\*\*\* Also confirm that the **Location** icon is enabled in this screen
3. Tap the "JDispatch is running" / "AAGDispatch is running" message 4. You will be presented with the app options 5. Tap the 'Permissions' option 6. Ensure that all of the permissions are 'Allowed all the time' #### When unavailable from top bar 1. Go into your device Settings by swiping down from the top of the screen 2. Go into the **Apps** section 3. Find the JDispatch app 4. Select the **Permissions** option 5. Ensure that **Location** permissions are 'Allowed all the time'