# Lost Sales Reason Code

## Processing

The recording of lost sales now has a Reason Code attached; these reason codes are setup using the menu option **System Utilities > System Setup > Sales Desk > Lost Sale Reason Codes.**

![](https://docs.amscomp.com/uploads/images/gallery/2022-05/embedded-image-ewo5n67z.png)

If the Include in Sales Total flag is set to Y any Lost Sales recorded through invoicing will be added to the Monthly and Weekly sales totals, increasing the demand for the part.

### Invoicing

When recording a Lost Sale in the invoicing screen \[using F6 after the quantity is entered\] a list of the Lost Sale codes will be displayed to select the appropriate reason.

![](https://docs.amscomp.com/uploads/images/gallery/2022-05/embedded-image-wlicvq9o.png)

### Reporting

The Lost Sales Detail report allows for the selection of one or all Categories, Customers or Reason Codes for a selected date range

![](https://docs.amscomp.com/uploads/images/gallery/2022-05/embedded-image-cypt8fb7.png)

The menu option for this report is **Inventory > Lost Sales/Pickups > Lost Sales Detail Report.**

<p class="callout info">Running this report will also create an extract file that can be loaded into excel **Z:\\html\\b1\\BLDRP.csv**</p>