# Locked Product Inquiry

## Definition

New menu item to view locked products preventing inventory updates from invoicing to complete.

## Processing

### Locked Products Inquiry

The new menu option is Sales Desk > Inventory Queries > Locked Products.

![](https://docs.amscomp.com/uploads/images/gallery/2022-05/embedded-image-uzaoowwu.png)

Any items stopping inventory updates from invoicing will be displayed.

Also, a message is sent to the offending users screen when this situation occurs.

The Refresh option will redisplay the screen with the new status of the parts

The message “**No AUDITLOCK on file**” when there are no products locked that are holding up inventory updates. Pressing enter will go back to the “**R(efresh),E(xit),Q(uit)**” message

Exit or Quit will return to the menu.

### Other Messages for Locked Products

- Product Maintenance – “locked by \[user name\] on \[session ID\]
- Rush Receiving – “locked by \[user name\] on \[session ID\]
- Stock Adjustment – “locked by \[user name\] on \[session ID\]
- Stock Transfer Confirmation – “locked by \[user name\] on \[session ID\]
- Purchase Order Maintenance – “locked by \[user name\] on \[session ID\]
- Purchase Order Update – “locked by \[user name\] in \[abbreviated program description\]