QuickDial Requirements

Before being able to access QuickDial, there are a few requirements that need to be met 
 
 Download the Counterpoint Cloud Platform App from https://counterpoint.cloud/app.php 
 
 
 Download the current Zulu softphone app from https://zulu-updater.sangoma.com/releases/stable   
 Get Counterpoint Cloud Platform Credentials
 
 These can be created by a Counterpoint Cloud Platform admin, or your AMS Support Team 
 
 
 Get Zulu Credentials
 
 These can be provided by your AMS Support Team 
 
 
 Open the Counterpoint Cloud Platform Desktop App and log in with your credentials
 Once logged into the Counterpoint Cloud Platform, you will stay logged in indefinitely 
 
 
 Log into the Zulu Desktop App - AMS will provide all required information
 When logging into the Zulu App, your username should be the same as your extension 
 
 
 Once you have successfully signed into both of these applications, you can begin to take calls with the QuickDial application